Are your items machine washable/dryable?

While most of the crochet/apparel items are machine washable/dryable, I still include care instructions for every item I ship out.

Do you offer discounts?

Occasionally, yes! Check out the Offers page for any current or upcoming promotions.

Do you offer returns/refunds?

The short answer is no. I do not accept returns or refunds. However, if you receive a damaged item, please contact me within 7 days of receiving it to see if a replacement item is possible.

How quickly do Pre-Made items get shipped out?

Pre-Made items are typically shipped out within 3-5 business days.

What service do you use to ship?

You will have the option of USPS or UPS when you check out. Shipping options are provided by the pre-determined weight of your order.

How long will it take to be delivered?

Typical shipping times for both USPS and UPS are between 2-5 business days.

The processing time for Custom Orders is long! Will it really take that long?

The simple answer is, it could. Each Custom Order is just that, custom made. So there are a lot of variables that go into the processing time. While you will be provided with an estimated time frame along with the quote for your custom order, I try to complete each order as quickly as possible. Orders are completed in a first come, first serve basis. Please keep an eye on the Custom Order page to see the current ticket number being processed and figure out where you are in line. If you have a deadline, please make sure to include that information before your payment is processed.